Frequently Asked Questions
Ambergris, Ethics & Regulations
Q: Is ambergris legal and ethically sourced at Attar Perfume?
A:
Attar Perfume is committed to ethical and legal standards in sourcing every ingredient. The ambergris we use is collected responsibly—always found naturally, never from hunted or harmed whales, and in full compliance with all international regulations. Most of our ambergris is vintage, aged for decades, and predates current restrictions. No animal is ever harmed in our supply chain, and every step is fully documented for transparency.
How We Work: Sourcing, Fulfillment & Integrity
Q: Do you use drop shipping or outside fulfillment?
A:
No. Every aspect of our process—from ingredient sourcing to distillation, blending, bottling, and shipping—is managed in-house by the Attar Perfume team. Your fragrance is handled with care and never passes through third-party fulfillment centers. This guarantees authenticity and the highest quality for every bottle we deliver.
Returns, Membership, & Customer Care
Q: What is your return policy?
A:
Because Attar Perfume oils are personal, hygienic products, and due to our uncompromising standards of purity, we do not accept returns on opened bottles. We guarantee that every customer receives an untouched, original product. If you have any issues or concerns, our customer care team is here to help.
Q: Do Attar Private Club members get special shipping or perks?
A:
Absolutely. Private Club members enjoy priority order processing and expedited shipping on all purchases. For all other customers, standard shipping is fast and secure—typically 5–7 business days worldwide.
Learning & Community
Q: Does Attar Perfume offer classes or training?
A:
We are passionate about sharing knowledge! While we do not offer formal courses at this time, our newsletter The Attar Edit is filled with insights, guides, and heritage stories. Subscribe for exclusive content and be the first to hear about upcoming events, workshops, and product launches.
Oil Quality, Longevity & Authenticity
Q: How long will my bottle of Attar last?
A:
Our oils are extremely concentrated. With daily, modest use, a 1g bottle typically lasts 1–3 months—often longer if used for special occasions. Each drop is potent, so a little goes a long way.
Q: Do Attar Perfume oils expire?
A:
Genuine, natural oils from Attar Perfume do not expire. In fact, they often deepen and improve with age, developing greater richness and complexity. For best results, store your oils in a cool, dark place.
Q: How do I know my oil is real and natural?
A:
We use only authentic botanicals, resins, and ethically sourced ingredients—never synthetics, fillers, or alcohol. Our expertise is your guarantee: you’ll experience the true vibrancy, depth, and lasting power that only pure attar can deliver.
Collecting Attars & Investing in Rarity
Q: Are rare oils a good investment?
A:
Absolutely. Many of our attars and ingredients, such as aged oud and vintage ambergris, are limited by nature and become rarer each year. The value of these oils often appreciates over time, making them not only a sensory treasure but a wise investment.
Connect with Us
If you have any questions, need personalized advice, or want to know more about rare oils and perfumery, our team is always ready to help.
Contact us, call us, or explore The Attar Edit for more stories and guidance. We love sharing our passion and expertise with our community.
Discover the world of Attar Perfume at www.attarperfume.com
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